Excitech has become Symetri

Together we will achieve more

 

 

As you may recall, in January 2020 Excitech was acquired by Addnode Group, the owner of Symetri, Europe’s leading provider of software and services for design and engineering activities. Since then, we have been looking at how we can bring the two businesses together and trade as one entity.

We wanted to let you know that we have now completed this process. As of 11th January 2021, Excitech has become Symetri and the following changes have now taken place:

  • Excitech Ltd has merged with Symetri Ltd
  • Our legal entity is Symetri Ltd (CRN: 3239798)
  • Going forward we will place orders as Symetri
  • Our purchase orders now look different and have the Symetri logo (an example can be found here)
  • Our name and logo have changed to Symetri
  • Our website has been redirected to symetri.co.uk
  • We are migrating our email addresses to Symetri addresses. In the short-term, our Excitech email addresses will redirect, however, please make sure you update your records. New email details can be found here.

Please rest assured it is business as usual for us and your trading relationship with us will not be impacted. The contacts you deal with will remain the same with the addition of some new faces from the existing Symetri operations in the UK.

Below you will find answers to some frequently asked questions. If you have any further questions or require any further information regarding this change, please do not hesitate to speak to your contact at Excitech or email order.processing@symetri.co.uk

 

Frequently Asked Questions

ABOUT THE ACQUISITION:

Excitech was acquired by Addnode Group on 17th January 2020.

Addnode Group is an international information technology company with 1,700 employees in 19 countries. In close collaboration with its customers it creates digital solutions that make use of software and services to build a more sustainable society. Its customers use its digital solutions to design, build and manage products, properties and infrastructure. In the public sector its digital solutions enable efficient administration and communication with citizens.

For more than 25 years, Addnode Group has actively contributed to more sustainable societies in which people, companies, authorities and organisations interact with the technology that surrounds them. Addnode Group’s shares are listed on Nasdaq Stockholm.

Addnode Group conducts its operations in three divisions:

Design Management: supplies software and services for architects, engineers, contractors, manufacturers, and the real estate sector. In addition, it offers a comprehensive set of BIM services that help its customers understand and adopt BIM practices. The division has a strong offer for project collaboration, property management and workplace services in the Nordics and UK. The operations are conducted in the subsidiaries Symetri, Tribia, and Service Works Global (SWG).

Product Lifecycle Management: supplies software and services for simulation, design and product data information. The solutions are used for product design and more efficient development processes by collecting and managing data throughout the life of a product, from development to recycling. The division's operations are conducted by the subsidiary Technia, which is one of Europe's largest suppliers of PLM software and services.

Process Management: is a leading provider of software and services to the public sector. With the help of automation and digital support, the solutions contribute to smoother document management, simplified administration and quality assured processes in the contact between authorities and citizens. The division's solutions are mainly used by the public sector in Sweden, but there is a growing business in Norway and the division also helps companies in the private sector to exploit the possibilities of digitisation in their processes.

It has 23 subsidiary companies across these 3 divisions.

Symetri is wholly owned by Addnode Group and operates within its Design Management Division.

Founded in 1989, Symetri has a team of 450 people and is headquartered in Stockholm, Sweden. The company has 23 offices throughout Sweden, Norway, Denmark, Finland and the UK.

Over the years, Symetri has gradually developed from an expert in CAD software to a strategic business partner supporting its clients at every stage of the product or building life cycle. Symetri work with companies to tailor digital BIM, product design and lifecycle solutions to help them work smarter and do more with less. Symetri are an Autodesk Authorised Training Centre (ATC) as well as Autodesk Premier Service Provider. As a trusted partner for their customers, they constantly seek to challenge people to work smarter for a better future.

Symetri has extensive knowledge and expertise around the Autodesk portfolio, in addition to a comprehensive range of its own IP, training and support solutions. They currently support over 10,000 customers across the Nordics and UK, ranging from small independent businesses to large corporates, with a number of those operating in the manufacturing and engineering industries.

The combined operations of Symetri and Excitech makes Symetri the market leader in both the Nordics and the UK with a team of 450 people, providing solutions to more than 10,000 customers and 150,000 users.

QUOTES & PURCHASE ORDERS:

Quotes will need to be issued to Symetri going forward. We will notify if any of your current quotes need to be re-issued.

Yes. Any purchase order received from Excitech, or received up to the end of last year, should be processed according to the order. Orders placed from 1st January 2021 will be in Symetri’s name.

PAYMENT OF INVOICES:

You should continue to invoice Excitech for orders placed by Excitech last year. Please ensure you include the Excitech purchase order on the invoice.

From 1st January 2021 orders will be placed by Symetri and should be invoiced to Symetri going forward.

Yes, all existing invoices will be paid as per Excitech orders. Any orders invoiced going forward should be addressed to Symetri.

CONTACTS:

The contact details for our Accounts team have changed. Please call 0345 370 1500 or email accounting@symetri.co.uk

Please get in touch with your usual contact who requested the quote from you. Alternatively call 0345 370 1500 or email order.processing@symetri.co.uk

Sales Enquiries: 0345 370 1444 info@symetri.co.uk 
Support: 0345 370 1400 support@symetri.co.uk 
Training: 0345 370 1444 training@symetri.co.uk 
Accounts: 0345 370 1500 accounting@symetri.co.uk 
Customer Services / Sales Support: 0345 370 1444 sales.support@symetri.co.uk 

BRANDING:

Our branding changed to Symetri's on 11th January 2021. An example of a Symetri Purchase Order can be found here for reference.

Our website address has been redirected to www.symetri.co.uk on 11 January 2021. You will be able to contact us through this website via form fills and live chat.

Contact us

Alternatively call: 0345 370 1444

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