Do new ways of working drive new ways of training?

The Symetri annual survey of training needs

Symetri is committed to having regular dialogue with customers. We believe that the process of sharing views and insights, whenever the moment is right, is of benefit to both parties.

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From your perspective, as a customer, you help shape the services we offer and the technology we develop. From Symetri’s perspective, your opinions and experience are invaluable in informing the thinking and direction of our specialists.

Towards the end of 2021, we surveyed 90 respondents to gain a better understand of our customers training needs, which contributed to this report.

The 3 main take aways of this report:

Seizing the advantage: Along with so many aspects of how we work today, training is becoming more agile. As companies seek to ensure their skills-set matches the needs of both clients and project complexities, they require training that can be accessed without lengthy planning.

Evaluating training trends: The pandemic backdrop redefined aspects of business interaction. ‘Physical’ participation in training became subject to limitations. Yet a year on, as such restrictions are relaxed, the legacy of essential behaviours during this period remains. Physical has gone digital, as virtual training with a third-party provider. However, chosen doesn’t necessarily mean the most effective.

Developing the business: When it comes to continuously developing the business, companies do not limit themselves; while training needs can be classified as essentials, intermediate, and advanced, ‘essentials’ is the only training category catered for in-house; both on the company’s own premises and conducted by its own staff, who may not necessarily be dedicated trainers but have the skills that others look to gain.


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