How AI Is Transforming Daily Work in Service Teams
Reduce downtime and improve service efficiency with AI-powered troubleshooting. Learn how service teams use ilean to solve problems faster and capture knowledge.
If you’ve read our blog post 7 reasons why you should consider using Microsoft 365, you’ll understand why businesses are making the switch from the traditional desktop Office Suite eg Office 2019, to cloud-based subscription Microsoft 365 (formerly known as Office 365).
The main reason businesses are making the switch is because the Office Suite is sold as a one-time purchase meaning you pay a single, up-front cost to use it on one workstation. This means that when there is a new release, you’ll have to buy the new release in the same way, and at the full price for every machine that it is installed on. It also means that after a certain point in time, support for this version will become unavailable and you won’t have access to security updates and bug fixes.
With Microsoft 365 however, as it is based on a subscription model, users will always have access to the latest version and features, bug fixes and security updates. Users also have the option to pay the subscription either monthly or annually.
So, is it best to purchase a Microsoft 365 subscription monthly or annually? Here are the pros and cons of both subscription options:


Whether you are already using Microsoft 365 and would like to look at changing how you purchase your subscription upon renewal, or whether you are looking to migrate from your one-time purchase of Office Suite to Microsoft 365, we’re here to help. Get in touch with us to discuss your options and learn more on our webpage https://www.symetri.co.uk/en/products/Microsoft-365.
Reduce downtime and improve service efficiency with AI-powered troubleshooting. Learn how service teams use ilean to solve problems faster and capture knowledge.
Cybersecurity risks are not always caused by sophisticated attacks or major system failures. In many cases, risk builds quietly through everyday habits, overlooked processes, and limited visibility into where data is stored or how users interact with systems.
Learn how to reduce cyber risk through stronger security foundations. This month's bulletin covers home office security, legacy technology risks, vulnerability management, MFA, and cybersecurity best practices.