How AI Is Transforming Daily Work in Service Teams
Reduce downtime and improve service efficiency with AI-powered troubleshooting. Learn how service teams use ilean to solve problems faster and capture knowledge.
STRATEGIES FOR TACKLING "TECHNICAL DEBT" IN YOUR COMPANY
"Technical debt" refers to the interest paid on a loan you never intended to take. As your infrastructure grows, these hasty decisions can prove increasingly costly down the line.
Strategies you can employ to overcome these challenges:
- Identify and Prioritise - Focus on the most critical issues that will drive the most value first.
- Integrate Debt Management into Your Workflow - Maintain a balance between new development and debt reduction.
- Educate & Train Your Team - Foster a culture in your organization of continuous improvement. Encourage learning, celebrate successes and reflect on the past with a view to drive ongoing enhancements.
- Improve and Update Documentation - It provides a reference for current and future team members.
- Update and Refactor System - Make small and manageable changes for improving quality.
- Optimize Security Practices – It helps to maintain system reliability and performance
- Manage dependencies - Tracking ensures compatibility and security
Visibility, Awareness and Control
Cybersecurity risks are not always caused by sophisticated attacks or major system failures. In many cases, risk builds quietly through everyday habits, overlooked processes, and limited visibility into where data is stored or how users interact with systems.
Reducing Risk Through Strong Foundations
Learn how to reduce cyber risk through stronger security foundations. This month's bulletin covers home office security, legacy technology risks, vulnerability management, MFA, and cybersecurity best practices.
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