Technical team

Craig Snell

Craig has been with Symetri for over 20 years, starting his career as an AutoCAD trainer. He has a lot of experience with the Autodesk manufacturing portfolio and has used Inventor since its inception. Craig’s philosophy to life is “every day is a school day” and loves getting others involved with learning. Now he manages the Training & Support for the Product Design & Lifecycle side of the business, helping customers with Training Needs Analysis as well as providing an escalation route for our customers with support.

Graham Harrison

After many years in the manufacturing industry designing and managing control system projects for clients, Graham has transferred his knowledge and experience to helping other businesses apply the same principles and processes to achieve improvement. Having studied both IT and Engineering Graham is ideally placed to understand customer objectives and goals and how to apply and adapt commercial IT solutions to achieve those.

Chris Atherton

Managing the UK's Product Design & Lifecycle consulting service team, Chris oversees the development and implementation of detailed IT and engineering solutions for clients using Autodesk & Symetri products, outsourced solutions, or proprietary tools/techniques. Chris has a proven track record for delivering results that come from auditing businesses and management processes, working with key stakeholders, defining client needs, developing proposals and plans to meet those needs, as well as overseeing the implementation of the complete project solution.

Wasim Younis

An Autodesk simulation solutions manager with more than 30 years of experience in the manufacturing field, including working at Rolls Royce and British Aerospace. Wasim has been involved with Autodesk simulation software from when it was first introduced, and is well-known throughout the Autodesk simulation community, worldwide. He has also authored the Up and Running with Autodesk Inventor Professional and Inventor Nastran books. He also runs a dedicated forum for Autodesk simulation users on LinkedIn – Up and Running with Autodesk Simulation.

James Lodge

James has been with Symetri for 6 years, starting his career here as an AutoCAD and Inventor Basics and Transitioning trainer and Support Engineer. He has 20 years+ engineering experience and is currently focusing his machining knowledge within the MAKE team at Symetri, specialising with PowerMill and Fusion 360 CAM. James is very much a people’s person and thrives when training a wide variety of delegates with different backgrounds and knowledge. This love for training allows James to create fun and interactive training courses, where he has successfully transferred his skills and knowledge of manufacturing, design and document management techniques to help our customers progress within their current engineering roles. James approach to life is “a problem shared is a problem halved” and loves to be challenged in his current role and therefore any question asked, no matter how great or small, he is always willing to help.

Cheryl Sneddon

For the last 7 years Cheryl has been part of the manufacturing team at Symetri. Cheryl started her career as a designer within the Oil and Gas Industry, after studying at college and university focusing on Computer Aided Design and Mechanical Engineering. Cheryl brings her focus, knowledge and confidence to the team, challenging Symetri customers to stay ahead of the game. Currently Cheryl’s main focuses are to supply Symetri customers with CAD/CAM/CAE and data management solutions which help retain standardisation and introduce future thinking.

Ian Hicks

Ian has been working in the Autodesk ecosystem for many years, designing products, automation systems and implanting PLM/PDM solutions. He is fully versed in many of the Symetri’s own Tech Sovelia products and has used these as part of a large engineering company prior to his work at Symetri. Ian also has experience automating workflows to align with the client’s objectives to work smarter, not harder.

Gurvark Singh

Gurvark has been working at Symetri since January 2020, his main focus is helping customers fix any issues they may experience with their manufacturing Autodesk software. Previously working in the Finance/IT industry, he brings a wealth of knowledge and problem-solving skills to assist Symetri’s customers.

Qamar Naseem

After Graduating in Manufacturing Systems Engineering from Manchester in 1992, I have worked in a consulting/training and CAD Management role and used software such as Microstation with Bentley Systems & Autocad for over 17 years. At Symetri, I am an Autodesk Certified Instructor, currently, part of the Manufacturing Team consulting & delivering training in Inventor/Autocad & Navisworks. I am also the technical lead for Navisworks and work with the AEC department for any BIM related issues with Revit/Inventor & Navisworks.

Joseph Turner-Mullan

Joe is a Mechanical Engineering graduate from the University of Manchester working as a Support Analyst on the MFG team. Joe has been at Symetri for a year and supports customers in not only Autodesk Inventor but AutoCAD, Vault and BIM360.

Ali Haque

I have been with the company since October 2008 working as the Technical Co-Ordinator for the Manchester office. I am a graduate of the Manchester Metropolitan University where I completed an honours degree in Business Information Technology, I am also a Microsoft Certified Professional for enterprise-level server and desktop solutions. I am currently focused on delivering data management projects and solutions in particular Autodesk Vault for our clients.

Stephen Owen

Steve is a manufacturing consultant at Symetri, and has been with the company since August 2006. Steve is an Autodesk Authorised Trainer and an Autodesk Certified Instructor, He holds certified professional status for both Inventor and AutoCAD. Steve has over 30 years of experience in a training role, conducting training courses throughout the UK and USA. Originally from the Aerospace industry, he gained 20 years’ experience working on various aircraft structural projects. He has trained over 300 aircraft designers in the art of CAD. He also gained a further 10 years’ sheet metal CAD/CAM experience. Steve has trained hundreds of Inventor and AutoCAD customers how to link their CAD models to various CNC punching, laser, routing and water jet machines.

Jason Kelly

Jason has been an Applications Engineer for over 2+ years with his expertise lying in the Manufacturing industry. He graduated from Sheffield Hallam University with a First class honours in Sports Engineering (BEng), which included CAD and design modules. Jason's knowledge broadens to products such as Inventor Professional, Vault, AutoCAD and also has experience with installations, upgrades, and licensing. He has also given talks and run training courses on Inventor add-ins such as Factory Design Utilities and Rendering & Animation.

Tim Durham

Tim’s career has exclusively been in a Technical IT Systems or Consulting role within the Manufacturing CAD Partner channel since graduating from Edinburgh University back in 1993. Whilst based in Scotland for a 6-year period, he was a founding co-Director in a consultancy firm specialising in MFG Design, EDM and PLM product offerings, before this was dissolved in 2007 into what has today become Symetri UK. Tim’s knowledgeable expertise within the team, may be described as an “Analyst Developer”. Working with mostly Autodesk or Symetri Tech portfolios he provides a backbone for Support, implementation, configuration, integration, bespoke extensions, or niche tools that allow our clients to “Work Smarter”. He is mostly to be found on enterprise projects working with .NET, some SDK or Scripting; to enhance our clients’ bespoke application usage, processes or efficiency.

Nick John

An industrial designer turned digital design consultant, Nick now operates as a trusted subject matter expert for Design and Engineering departments with most of the UK’s largest Automotive OEMs, Design Consultancies and the rapidly evolving mobility start-up sector with a focus on digital modelling, visualisation, XR and innovation strategy. Overseeing Symetri’s industrial design & visualisation team, alongside several strategic technology partners, Nick has a proven track record of ensuring clients can advance creativity, meet increasingly challenging design goals, increase efficiency and where applicable onboard new emerging technologies. For almost a decade Nick has also managed and developed the Symetri Academy (formally Majenta Academy) into an industry recognised programme for training ID&V tools, technologies and theory for graduates and senior experienced professionals alike. Nick is most proud of the fact many Academy graduates now hold senior positions globally in the Automotive industry and creative sector.

Simon Eaves

A PLM technical consultant for Symetri Ltd, specialising in helping companies improve productivity using PDM\PLM Solutions. With over 20 years’ experience, Simon has implemented a variety of enterprise management solutions for many companies across several industries. Over the last 5 years, Simon has become one of the country’s leading cloud PLM Consultants, working with a team of specialists who deliver fully integrated end-to-end engineering data management solutions.

John Ireland

A Data Management Systems Engineer with over 14 years of experience in implementing and supporting PDM Solutions, principally specialising in solutions using Solidworks PDM Professional. John is also qualified as a Certified Solutions Associate in Microsoft SQL Server and has extensive SQL DBA Experience, which he uses to assist customers in migrating data to new PDM and PLM solutions delivered by Symetri, using both Autodesk Vault and Solidworks PDM Professional.

Barrie Elliott

Barrie Joined Symetri in 2007 as a Helpdesk Engineer and has progressed to an IT Solutions Specialist. Prior to joining Symetri, he used to manage an Automotive Business as an Engineer and was a senior Electronic Engineer repairing mobile phones before that. He is a Qualified Electronics Engineer holding a City and Guilds 224 in Electronic Servicing and also an NVQ in Engineering. Engineering and IT has always been his passion since he was child and with this enthusiasm and keenness, he continues to enhance his knowledge in new technologies. His knowledge varies across the board including Virtualisation, Storage, Cloud solutions and much more. He also delivers client training, installations, pre-sales and consultancy for various products, along with fully supporting the Helpdesk for escalated calls.

Lee Emery

Lee joined Excitech in 1999 (before it became Symetri) and has over 20 years' experience in IT support. He received a BTEC in computing in 1998 and is always on the other end of the phone to help customers with any IT related issues they may have.

Josh Timmins

Josh joined us in 2013 as a trainee IT Engineer with no previous IT experience. While learning on the job, and with in-house training, Josh has quickly progressed to become an IT Solutions Specialist. Josh assists with all aspects of IT Solutions, from pre-sales and installations, to supporting the end-user directly via the helpdesk.

Jeremy Vessey

Jeremy joined Excitech in 1998 (before it became Symetri) as a Hardware Engineer and has now progressed to an IT Solutions Consultant. His knowledge varies across a broad range of technologies including virtualisation, storage and cloud solutions. Jeremy also has a great deal of knowledge around the Autodesk suite of products regarding licencing and deployments. IT installations, pre-sales and fully supporting the Helpdesk for escalated calls are his main responsibilities.

Jim Bailey

Jim joined Excitech in 1996 (before it became Symetri), previously working in the communications industry with British Telecom and the burgeoning IT industry with Granada. Jim has worked within the IT industry for the past 25 years. His knowledge of IT technologies is broad and has worked on many projects incorporating technologies such as virtualisation (Hyper-V, VMWare, Nutanix), security (Dell, HP and Cisco), storage (Panzura, SAN, NAS, Cloud Providers Amazon AWS and Microsoft Azure), and Cloud (Amazon AWS, Microsoft Azure Office 365 Nutanix XiFrame). Outside of work, Jim is a keen cyclist and keen on the outdoor life including birdwatching.

Andy Evangeli

Andy Joined Symetri in 2014 as a Technical Support Engineer having previously worked in the corporate industry with Sainsburys at their head office in Holborn. Andy has over 15 Years’ experience in the IT industry and is skilled in various platforms including VMware, Hyper-V, Windows Server, Office 365, In-house Exchange, Windows 7, 8 and 10, Software-Hardware Installations and experience with in-house and cloud backup solutions. He is always happy to help customers with a smile with any IT related issues they may have, and is an avid supporter of Newcastle United FC.

Fabian John

Before joining Symetri, Fabian spent over 10 years in the Education sector helping schools with bespoke technology needs from consulting on solutions, to day-to-day problems. Fabian has always enjoyed taking things apart and seeing if he can fix them again which has translated into a rewarding career in IT. Seeing complex problems resolved always brings great satisfaction to him.

Clive Dancey

Clive has been in engineering most of his life, starting off at GEC Avionics, moving to work in a field service role with MFS group and then support at Santander. He has since worked in several IT support roles, supporting high level bankers and traders, to the home users before joining Symetri 2 and half years ago to support our customer base.

Homayoun Ahmed

Homayoun has over 13 years of experience working in the Managed Service Provider sector. He has experience in implementing, diagnosing and maintaining different technologies and is able to provide solutions for our customers' expanding service solutions. Homayoun is customer focused and strives to ensure our customers are not just given quick fixes to temporarily solve their problems, but to implement solutions and services that add value to their organisations.

Daniel Gonzalez

Daniel joined Symetri in early 2020 following a career in the Telecoms industry working with BT and many other companies. From a young age he has been passionate about IT systems; he is continually embracing new technologies to enhance his knowledge in order to provide for customers' ever-changing needs and ensure end-users get the best out of their equipment. Prior to joining Symetri, he worked alongside senior engineers doing on-site visits with clients and provided sales support during client negotiations for bespoke proposals. His experiences have given him a good insight into every step of customer on-boarding from quotation stage, right through to end-to-end installations and aftercare. He has learned the importance of forming good customer relationships, and moreover to gain an understanding of their individual requirements.

Jonathan Glass

Jon is involved in IT Solutions pre-sales providing quotes for our sales team and hunting out the best prices possible. He takes pride in getting things right and enjoys the challenges the role brings him daily. He is constantly learning about new technology and matching it to our customers’ requirements. He has a vast knowledge of Dell and HP workstation ranges and his established relationship with suppliers and vendors has allowed him to source the best IT solutions to offer our customers.

Jennifer Curtis

Jennifer joined Excitech in 2011 (before it became Symetri) as a Support Services Administrator, raising renewal quotes for IT Solutions and CAD Support. Jennifer sets up and maintain contracts, updates customer support and subscription licences. She supports the sales team, Engineers & customers with their contract & general support issues.

Nita Hoffmann

Nita joined Symetri in early 2020 and has been in the IT industry for 20 years. She started her career teaching IT to adults and children which included supporting students through GCSE and A level computing, before becoming an IT Support Engineer. She then moved onto become a Service Delivery Manager which she has now been doing for over 10 years, having supported a variety of different industries including medical insurance, educational and entertainment.