Technical team

Our people come from technical and business backgrounds across the Building & Infrastructure and Product Design & Lifecyle sectors.

Our experience is reflected in the skills of everyone who works here. Our trainers, consultants and engineers invariably come from the Product Design & Lifecycle or Building & Infrastructure sectors they support; they have been product designers, architects, technicians, engineers, construction managers and project managers. They share your challenges because they’ve personally faced them. They have the passion to explore, assess and evaluate the many new and varied developments in products and processes taking place in our industry today. Our goal is to deliver these insights to our customers to allow them to make informed decisions.

Lawrence Hooker

Lawrence Hooker

Technical Consultant
Lawrence has over 30+ years of experience in the design and construction industry with a focus in the engineering and manufacturing sectors. He has successfully delivered many implementation projects for a number of clients across the UK including Arup, Halcrow, Mott MacDonald, Shell UK and Skanska, to name only a few.
Steven Lovell

Steven Lovell

Senior BIM Consultant
As a design professional, I have used AutoCAD for over twenty-five years since release 13. Having graduated from Leeds Polytechnic with a degree in Three Dimensional Design and a specialism in Furniture Design I worked as a freelance furniture designer where I gained valuable knowledge and practical experience. I have been delivering training as an Autodesk Approved Instructor since 1998 as the Built Environment Solutions Trainer formally for Cadassist Ltd and more recently for Symetri Ltd. Between 2005 and 2013 I held the position of CAD Manager for Blackpool Councils Central Seawall Project, which was awarded the prestigious Brunel Award. As a Senior BIM Consultant for Symetri Ltd, I specialise in delivering training within AutoCAD, Revit Architecture, Revit MEP and 3ds Max.
Dave Bosworth

Dave Bosworth

Principal Consultant
As a Civil Engineering Surveyor, Dave worked for many years on construction projects across the UK where he gained unique experiences in the use of design technology in both infrastructure engineering and GIS/mapping.
Paul Grimston

Paul Grimston

Consultant
Spending his formative years as an Architectural Technician, followed by a stint in the Exhibition and Graphics industry, Paul has worked for many years on design projects across the UK where he gained diverse experience in the use of design technology in all areas of design. A benefit of Paul’s graphics experience is knowledge of visualisation and presentation techniques that take advantage of the latest 3D modelling software.
Bettool Jabur

Bettool Jabur

Senior Consultant
Bettool is a Chartered Architectural Technologist and a Senior Consultant at Symetri. She has been in the Architectural Technology industry for 10 years, working on a range of projects, from elaborate sports arena, educational establishments, through to large and small scale residential projects. Her knowledge and expertise of being a BIM Manager has led to her passion for improving the way we produce work and collaborate within the AEC industry and it has led to her drive in becoming an Autodesk Certified Instructor and an expert user in Autodesk Revit, BIM 360 & Naviate Architecture. Bettool conducts knowledge gap analysis for companies and provides consulting, mentoring and training to clients, using tools such as Revit and BIM 360 to enable them to design, coordinate, collaborate, manage and make the most from their BIM data.
Daryn Fitz

Daryn Fitz

Principal Consultant
Daryn has worked within the construction sector for over 35 years, providing extensive experience in the management, application and integration of Digital Information Technologies within Design Consultant, Main Contractor, Developer and Employer Organisations. Today, Daryn is predominantly an advisor to Employer Organisations, provides Information Management services directly, leads the Lloyds Register BIM Accreditation scheme on behalf of Symetri, is an Associate Lecturer at Middlesex University supporting its MSc BIM Management programme, guest lecturers at other Universities and is currently researching a PhD in Data Quality within the Construction Sector. As an educator Daryn is known for his pragmatic and impartial approach, building on and reinforcing concepts by using real-world application and examples.
Ian Garwood

Ian Garwood

Consultant
Ian’s background in Mechanical Engineering and focus on a wide range of technology solutions and workflows places him ideally to assist in many aspects of project delivery and product training. Ian is a Revit MEP Autodesk Certified Professional and an Autodesk Certified Instructor, with a passion for working with our clients to exploit investment in technology and training.
Rob Clark

Rob Clark

Principal Technical Consultant
From his original career working in the Structural, Architectural and Civil profession working in partnership with many major UK AEC firms including Atkins Global, Buro Happold and AKT II, Rob has developed practical skills and diverse knowledge of best practice, protocols and procedures. Rob prides himself on being able to look at the individual BIM process requirements of an organisation and offer a fully bespoke solution. After all, “all BIM implementations are unique”.
Julian Jones

Julian Jones

DMS Consultant
Working in the construction industry for over 25 years, Julian has extensive experience in the creation, maintenance and distribution of design related information throughout the design, costing and construction teams. This allows Julian to work effectively with clients in order to determine the best working methods and solutions for their DMS implementation.
Enrique Barriuso

Enrique Barriuso

Application Specialist
A qualified CEng MSpICE Civil Engineer with over 7+ years post graduate experience. Enrique graduated with a Master's in Civil Engineering, which covered a wide variety of subjects in the fields of transport, structural analysis, geotechnical design, coastal, water and environmental engineering. Enrique joined in 2015 and is an Autodesk Certified Professional in AutoCAD Civil 3D, subsequently helped many clients resolve their Civil 3D problems. He provides training in Civil 3D, AutoCAD and SketchUp.
Geoff Alder

Geoff Alder

Application Specialist
Geoff Alder has been training Autodesk applications for 25 years. He came into training from practical experience in the building industry. He has designed and carried out technical training all over the world. Geoff is a particularly dedicated trainer on 3D applications and has won awards from Autodesk for training on 3ds max.
Bianca Garibay

Bianca Garibay

CAD Application Support Engineer
Bianca comes to the support team with an Interior Design Technology degree from Miami. She has always carried a passion for creating spaces and the unseen effort it takes to achieve the final expression. Bianca has been with Symetri for over a year and continues to build on her skill sets. She supports our customers in not only Revit, but BIM 360 Design, AutoCAD, and Sketchup. Her positive attitude is always willing to help and enjoys learning new things on the job.
Andrew Langton

Andrew Langton

CAD Application Support Engineer
Andrew joined us in 2018 as an Applications Engineer. He gained his HNC in Building Studies whilst working for a leading Architectural Practice in the midlands. For 15 years prior to joining us, he was a CAD Manager/IT Support Technician working closely with the IT manager. This unique role and technical background enabled Andrew to balance the requirements of Information Systems, CAD Management, Architects and Technicians. His experience in Software Licensing, Compliance and Deployment Strategies in both Physical Workstation and Virtual Machine environments help him to support our partners through the decision making process.
Sharan Singh

Sharan Singh

CAD Application Support Engineer
A CAD support engineer since March 2018, Sharan has experience and professional certification using Revit. Her background in the architecture and construction industry lends itself to her knowledge of Autodesk's AutoCAD, Navisworks, Trimble's SketchUp and our own document management system Excitech DOCS. Sharan has taken responsibility for the implementation and support for Autodesk BIM360 Cloud services for a range of different size organisations and projects, both domestic and international. She has also provided bespoke and effective Revit elbow support to clients both on-site and off-site to guide clients through their requirements on the software.
Paul Thurgood

Paul Thurgood

Data Management Solutions Consultant
After training as an Architectural Technician, Paul moved into the Autodesk Reseller Channel, installing, supporting and training customers using Autodesk products across AEC, Mechanical Design and Data Management industry sectors. With over 25 years of experience, Paul helps businesses create project documentation in a controlled environment, providing great search facilities, clarity on documentation status, and the necessary availability to ensure the building, product or process is created on time.
Jonathan Hand

Jonathan Hand

Consultant
With over 15 years’ experience, Jonathan is a successful senior level consultant with a unique blend of commercial, digital and construction expertise. His specialism lies with structural and off-site manufacture related disciplines. In 2016 Jonathan was inducted into the Autodesk Expert Elite program.
Steve Rudge

Steve Rudge

Technical & Consulting Delivery Manager
Working in a multi-disciplined design and build environment for 24+ years, Steve has vast knowledge of the problems that will be encountered on projects of all sizes, and provides suitable solutions. Steve’s main expertise lies in the design, construction and management workflow of information and technology requirements to ensure a project meets the full requirements and data is reused through the delivery. Steve acts as the Project BIM manager and information manager for our clients and helps them de-risk and deliver the project to meet the full defined requirements.
Tom Rudge

Tom Rudge

Digital Engineer
Whilst working onsite for several years, Tom gained his experience in Site Engineering and Management. He worked as a main contractor, guiding supply chain partners on day-to-day site delivery activities. It’s this very background that Tom brings to the consultant delivery team, allowing Symetri’s clients to benefit from his knowledge of new BIM processes and technology. To further increase his skill set, Tom is currently studying a MSc degree in BIM and Digital Built Environments to help bring more ideas to the construction division. Tom has a passion that envisions the future of construction going digital and believes technology will play a large part of daily site activities not too far in the future.
Nick Simpson

Nick Simpson

Consultant
With over 42+ years in the industry Nick’s primary expertise is centred around MEP design, detailing, design management, on-site construction management and O&M handover. Other specialist skills include CAD, BIM, digital fabrication, office to field instrumentation, DFMA, lean and many emerging digital formats and data schemas. In addition, he has previously managed a CAD team within a Civil Engineering Consultancy and set up a remote intelligent 3D modelling capability in the subcontinent. 
Rob Torres

Rob Torres

Consultant
An accomplished Mechanical Engineer, Rob Torres has extensive experience across the full spectrum of MEP consulting and contracting. Having worked for one of the largest and most respected contractors and developers Rob offers a rare blend of capability and insight, all of which was built up within a digital delivery environment. 
Johnathan Ward

Johnathan Ward

Consultant
From a background in both the construction and manufacturing industries, Johnathan has gained a detailed working knowledge of both the processes and workflow methodologies employed in achieving the optimum operational performance.
Callum Rudge

Callum Rudge

Construction Application Specialist
Callum is an Application Specialist within the Symetri construction team and is currently acting as a BIM coordinator over many schemes across the UK. He is also focusing on the new Autodesk Construction Cloud unified platform to support contractors on their digital journey. Callum is currently studying a level 3 in Construction technologies theory.
Ainsley Whyte

Ainsley Whyte

Systems Developer
Ainsley has over 25 years’ experience in developing commercial software solutions and has a versatile set of skills and knowledge available to take a project from planning, through to final deployment. He currently provides bespoke solutions based on Autodesk products such as AutoCAD and Revit as well as working on solutions for the internal web-based systems.
Peter Bouckley

Peter Bouckley

Consultant
Peter previously worked in the industry at various London Architects and Construction companies as a Document Controller. With a keen interest in automation and efficiency, as well as maintaining high standards of quality, he was thrilled to join Symetri and work with products to improve the workflow around issuing and transmittals.
Natalie Bacci

Natalie Bacci

BIM Senior Application Consultant Trainer
Natalie has both a First-Class BA Honours Degree in Interior Architecture and a Masters Degree in Architecture and Urbanism. She subsequently gained extensive industry experience across a variety of different disciplines working in Architectural Design, Interior Design, Urban Design and Geospatial Science. Natalie has managed and coordinated numerous high-profile projects for flagship clients including Buckingham Palace, the MOD, the FCO, Nuclear Decommissioning Authority as well as many other commercial, educational and civic projects. Natalie’s industry experience has equipped her with the technical knowledge, skills and expertise in the utilisation of a range of Autodesk applications including AutoCAD and Revit for Architecture. As a Senior BIM Application Consultant and Professional Certified Autodesk Instructor at Symetri, Natalie frequently consults with clients and delivers training on Autodesk Revit to a variety of multi-disciplined industry professionals.
Craig Snell

Craig Snell

Product Design & Lifecycle - Support & Training Manager
Craig has been with Symetri for over 20 years, starting his career as an AutoCAD trainer. He has a lot of experience with the Autodesk manufacturing portfolio and has used Inventor since its inception. Craig’s philosophy to life is “every day is a school day” and loves getting others involved with learning. Now he manages the Training & Support for the Product Design & Lifecycle side of the business, helping customers with Training Needs Analysis as well as providing an escalation route for our customers with support.
Graham Harrison

Graham Harrison

Principal Consultant
After many years in the manufacturing industry designing and managing control system projects for clients, Graham has transferred his knowledge and experience to helping other businesses apply the same principles and processes to achieve improvement. Having studied both IT and Engineering Graham is ideally placed to understand customer objectives and goals and how to apply and adapt commercial IT solutions to achieve those.
Chris Atherton

Chris Atherton

Product Design & Lifecycle - Consulting Services Manager
Managing the UK's Product Design & Lifecycle consulting service team, Chris oversees the development and implementation of detailed IT and engineering solutions for clients using Autodesk & Symetri products, outsourced solutions, or proprietary tools/techniques. Chris has a proven track record for delivering results that come from auditing businesses and management processes, working with key stakeholders, defining client needs, developing proposals and plans to meet those needs, as well as overseeing the implementation of the complete project solution.
Wasim Younis

Wasim Younis

Product Design & Lifecycle
An Autodesk simulation solutions manager with more than 30 years of experience in the manufacturing field, including working at Rolls Royce and British Aerospace. Wasim has been involved with Autodesk simulation software from when it was first introduced, and is well-known throughout the Autodesk simulation community, worldwide. He has also authored the Up and Running with Autodesk Inventor Professional and Inventor Nastran books. He also runs a dedicated forum for Autodesk simulation users on LinkedIn – Up and Running with Autodesk Simulation.
James Lodge

James Lodge

Product Design & Lifecycle – Applications Consultant
James has been with Symetri for 6 years, starting his career here as an AutoCAD and Inventor Basics and Transitioning trainer and Support Engineer. He has 20 years+ engineering experience and is currently focusing his machining knowledge within the MAKE team at Symetri, specialising with PowerMill and Fusion 360 CAM. James is very much a people’s person and thrives when training a wide variety of delegates with different backgrounds and knowledge. This love for training allows James to create fun and interactive training courses, where he has successfully transferred his skills and knowledge of manufacturing, design and document management techniques to help our customers progress within their current engineering roles. James approach to life is “a problem shared is a problem halved” and loves to be challenged in his current role and therefore any question asked, no matter how great or small, he is always willing to help.
Cheryl Sneddon

Cheryl Sneddon

Product Design & Lifecycle - Application Consultant
For the last 7 years Cheryl has been part of the manufacturing team at Symetri. Cheryl started her career as a designer within the Oil and Gas Industry, after studying at college and university focusing on Computer Aided Design and Mechanical Engineering. Cheryl brings her focus, knowledge and confidence to the team, challenging Symetri customers to stay ahead of the game. Currently Cheryl’s main focuses are to supply Symetri customers with CAD/CAM/CAE and data management solutions which help retain standardisation and introduce future thinking.
Ian Hicks

Ian Hicks

Application Engineer
Ian has been working in the Autodesk ecosystem for many years, designing products, automation systems and implanting PLM/PDM solutions. He is fully versed in many of the Symetri’s own Tech Sovelia products and has used these as part of a large engineering company prior to his work at Symetri. Ian also has experience automating workflows to align with the client’s objectives to work smarter, not harder.
Gurvark Singh

Gurvark Singh

Support Consultant
Gurvark has been working at Symetri since January 2020, his main focus is helping customers fix any issues they may experience with their manufacturing Autodesk software. Previously working in the Finance/IT industry, he brings a wealth of knowledge and problem-solving skills to assist Symetri’s customers.
Qamar Naseem

Qamar Naseem

MFG Technical Consultant
After Graduating in Manufacturing Systems Engineering from Manchester in 1992, I have worked in a consulting/training and CAD Management role and used software such as Microstation with Bentley Systems & Autocad for over 17 years. At Symetri, I am an Autodesk Certified Instructor, currently, part of the Manufacturing Team consulting & delivering training in Inventor/Autocad & Navisworks. I am also the technical lead for Navisworks and work with the AEC department for any BIM related issues with Revit/Inventor & Navisworks.
Joseph Turner-Mullan

Joseph Turner-Mullan

System Support Analyst
Joe is a Mechanical Engineering graduate from the University of Manchester working as a Support Analyst on the MFG team. Joe has been at Symetri for a year and supports customers in not only Autodesk Inventor but AutoCAD, Vault and BIM360.
Ali Haque

Ali Haque

Technical Co-Ordinator at Symetri
I have been with the company since October 2008 working as the Technical Co-Ordinator for the Manchester office. I am a graduate of the Manchester Metropolitan University where I completed an honours degree in Business Information Technology, I am also a Microsoft Certified Professional for enterprise-level server and desktop solutions. I am currently focused on delivering data management projects and solutions in particular Autodesk Vault for our clients.
Stephen Owen

Stephen Owen

Support Consultant
Steve is a manufacturing consultant at Symetri, and has been with the company since August 2006. Steve is an Autodesk Authorised Trainer and an Autodesk Certified Instructor, He holds certified professional status for both Inventor and AutoCAD. Steve has over 30 years of experience in a training role, conducting training courses throughout the UK and USA. Originally from the Aerospace industry, he gained 20 years’ experience working on various aircraft structural projects. He has trained over 300 aircraft designers in the art of CAD. He also gained a further 10 years’ sheet metal CAD/CAM experience. Steve has trained hundreds of Inventor and AutoCAD customers how to link their CAD models to various CNC punching, laser, routing and water jet machines.
Jason Kelly

Jason Kelly

Applications Engineer
Jason has been an Applications Engineer for over 2+ years with his expertise lying in the Manufacturing industry. He graduated from Sheffield Hallam University with a First class honours in Sports Engineering (BEng), which included CAD and design modules. Jason's knowledge broadens to products such as Inventor Professional, Vault, AutoCAD and also has experience with installations, upgrades, and licensing. He has also given talks and run training courses on Inventor add-ins such as Factory Design Utilities and Rendering & Animation.
Tim Durham

Tim Durham

Product Design & Lifecycle – Applications Consultant
Tim’s career has exclusively been in a Technical IT Systems or Consulting role within the Manufacturing CAD Partner channel since graduating from Edinburgh University back in 1993. Whilst based in Scotland for a 6-year period, he was a founding co-Director in a consultancy firm specialising in MFG Design, EDM and PLM product offerings, before this was dissolved in 2007 into what has today become Symetri UK. Tim’s knowledgeable expertise within the team, may be described as an “Analyst Developer”. Working with mostly Autodesk or Symetri Tech portfolios he provides a backbone for Support, implementation, configuration, integration, bespoke extensions, or niche tools that allow our clients to “Work Smarter”. He is mostly to be found on enterprise projects working with .NET, some SDK or Scripting; to enhance our clients’ bespoke application usage, processes or efficiency.
Nick John

Nick John

Industrial Design & Visualisation Manager
An industrial designer turned digital design consultant, Nick now operates as a trusted subject matter expert for Design and Engineering departments with most of the UK’s largest Automotive OEMs, Design Consultancies and the rapidly evolving mobility start-up sector with a focus on digital modelling, visualisation, XR and innovation strategy. Overseeing Symetri’s industrial design & visualisation team, alongside several strategic technology partners, Nick has a proven track record of ensuring clients can advance creativity, meet increasingly challenging design goals, increase efficiency and where applicable onboard new emerging technologies. For almost a decade Nick has also managed and developed the Symetri Academy (formally Majenta Academy) into an industry recognised programme for training ID&V tools, technologies and theory for graduates and senior experienced professionals alike. Nick is most proud of the fact many Academy graduates now hold senior positions globally in the Automotive industry and creative sector.
Simon Eaves

Simon Eaves

PLM Consultant
A PLM technical consultant for Symetri Ltd, specialising in helping companies improve productivity using PDM\PLM Solutions. With over 20 years’ experience, Simon has implemented a variety of enterprise management solutions for many companies across several industries. Over the last 5 years, Simon has become one of the country’s leading cloud PLM Consultants, working with a team of specialists who deliver fully integrated end-to-end engineering data management solutions.
John Ireland

John Ireland

Data Management Systems Engineer
A Data Management Systems Engineer with over 14 years of experience in implementing and supporting PDM Solutions, principally specialising in solutions using Solidworks PDM Professional. John is also qualified as a Certified Solutions Associate in Microsoft SQL Server and has extensive SQL DBA Experience, which he uses to assist customers in migrating data to new PDM and PLM solutions delivered by Symetri, using both Autodesk Vault and Solidworks PDM Professional.
Barrie Elliott

Barrie Elliott

IT Solutions Specialist
Barrie Joined Symetri in 2007 as a Helpdesk Engineer and has progressed to an IT Solutions Specialist. Prior to joining Symetri, he used to manage an Automotive Business as an Engineer and was a senior Electronic Engineer repairing mobile phones before that. He is a Qualified Electronics Engineer holding a City and Guilds 224 in Electronic Servicing and also an NVQ in Engineering. Engineering and IT has always been his passion since he was child and with this enthusiasm and keenness, he continues to enhance his knowledge in new technologies. His knowledge varies across the board including Virtualisation, Storage, Cloud solutions and much more. He also delivers client training, installations, pre-sales and consultancy for various products, along with fully supporting the Helpdesk for escalated calls.
Lee Emery

Lee Emery

IT Solutions Specialist
Lee joined Excitech in 1999 (before it became Symetri) and has over 20 years' experience in IT support. He received a BTEC in computing in 1998 and is always on the other end of the phone to help customers with any IT related issues they may have.
Josh Timmins

Josh Timmins

IT Solutions Specialist
Josh joined us in 2013 as a trainee IT Engineer with no previous IT experience. While learning on the job, and with in-house training, Josh has quickly progressed to become an IT Solutions Specialist. Josh assists with all aspects of IT Solutions, from pre-sales and installations, to supporting the end-user directly via the helpdesk.
Jeremy Vessey

Jeremy Vessey

IT Solutions Consultant
Jeremy joined Excitech in 1998 (before it became Symetri) as a Hardware Engineer and has now progressed to an IT Solutions Consultant. His knowledge varies across a broad range of technologies including virtualisation, storage and cloud solutions. Jeremy also has a great deal of knowledge around the Autodesk suite of products regarding licencing and deployments. IT installations, pre-sales and fully supporting the Helpdesk for escalated calls are his main responsibilities.
Jim Bailey

Jim Bailey

IT Solutions Consultant
Jim joined Excitech in 1996 (before it became Symetri), previously working in the communications industry with British Telecom and the burgeoning IT industry with Granada. Jim has worked within the IT industry for the past 25 years. His knowledge of IT technologies is broad and has worked on many projects incorporating technologies such as virtualisation (Hyper-V, VMWare, Nutanix), security (Dell, HP and Cisco), storage (Panzura, SAN, NAS, Cloud Providers Amazon AWS and Microsoft Azure), and Cloud (Amazon AWS, Microsoft Azure Office 365 Nutanix XiFrame). Outside of work, Jim is a keen cyclist and keen on the outdoor life including birdwatching.
Andy Evangeli

Andy Evangeli

IT Solutions Support Engineer
Andy Joined Symetri in 2014 as a Technical Support Engineer having previously worked in the corporate industry with Sainsburys at their head office in Holborn. Andy has over 15 Years’ experience in the IT industry and is skilled in various platforms including VMware, Hyper-V, Windows Server, Office 365, In-house Exchange, Windows 7, 8 and 10, Software-Hardware Installations and experience with in-house and cloud backup solutions. He is always happy to help customers with a smile with any IT related issues they may have, and is an avid supporter of Newcastle United FC.
Fabian John

Fabian John

IT Solutions Support Engineer
Before joining Symetri, Fabian spent over 10 years in the Education sector helping schools with bespoke technology needs from consulting on solutions, to day-to-day problems. Fabian has always enjoyed taking things apart and seeing if he can fix them again which has translated into a rewarding career in IT. Seeing complex problems resolved always brings great satisfaction to him.
Clive Dancey

Clive Dancey

IT Solutions Support Engineer
Clive has been in engineering most of his life, starting off at GEC Avionics, moving to work in a field service role with MFS group and then support at Santander. He has since worked in several IT support roles, supporting high level bankers and traders, to the home users before joining Symetri 2 and half years ago to support our customer base.
Homayoun Ahmed

Homayoun Ahmed

IT Solutions Support Engineer
Homayoun has over 13 years of experience working in the Managed Service Provider sector. He has experience in implementing, diagnosing and maintaining different technologies and is able to provide solutions for our customers' expanding service solutions. Homayoun is customer focused and strives to ensure our customers are not just given quick fixes to temporarily solve their problems, but to implement solutions and services that add value to their organisations.
Daniel Gonzalez

Daniel Gonzalez

IT Solutions Internal Presales
Daniel joined Symetri in early 2020 following a career in the Telecoms industry working with BT and many other companies. From a young age he has been passionate about IT systems; he is continually embracing new technologies to enhance his knowledge in order to provide for customers' ever-changing needs and ensure end-users get the best out of their equipment. Prior to joining Symetri, he worked alongside senior engineers doing on-site visits with clients and provided sales support during client negotiations for bespoke proposals. His experiences have given him a good insight into every step of customer on-boarding from quotation stage, right through to end-to-end installations and aftercare. He has learned the importance of forming good customer relationships, and moreover to gain an understanding of their individual requirements.
Jonathan Glass

Jonathan Glass

IT Solutions Sales Support Assistant
Jon is involved in IT Solutions pre-sales providing quotes for our sales team and hunting out the best prices possible. He takes pride in getting things right and enjoys the challenges the role brings him daily. He is constantly learning about new technology and matching it to our customers’ requirements. He has a vast knowledge of Dell and HP workstation ranges and his established relationship with suppliers and vendors has allowed him to source the best IT solutions to offer our customers.
Jennifer Curtis

Jennifer Curtis

IT Solutions Support Administrator
Jennifer joined Excitech in 2011 (before it became Symetri) as a Support Services Administrator, raising renewal quotes for IT Solutions and CAD Support. Jennifer sets up and maintain contracts, updates customer support and subscription licences. She supports the sales team, Engineers & customers with their contract & general support issues.
Nita Hoffmann

Nita Hoffmann

IT Solutions Service Delivery Manager
Nita joined Symetri in early 2020 and has been in the IT industry for 20 years. She started her career teaching IT to adults and children which included supporting students through GCSE and A level computing, before becoming an IT Support Engineer. She then moved onto become a Service Delivery Manager which she has now been doing for over 10 years, having supported a variety of different industries including medical insurance, educational and entertainment.