How AI Is Transforming Daily Work in Service Teams
Reduce downtime and improve service efficiency with AI-powered troubleshooting. Learn how service teams use ilean to solve problems faster and capture knowledge.
End Of Availability For Microsoft Classic Teams Client
Most users have already started to embrace the new Microsoft Teams client, but for those users that have yet to make the switch for various reasons should be aware that Microsoft intend on ending support for the classic Teams client, starting 1st July 2024. They then intend on ending its availability on 1st July 2025.
For those users who have already made the switch by simply clicking on the ‘Yes, go to new Teams’ button (as shown below), but have experienced issues with this new version of Teams, then we highly recommend that you conduct an uninstall of the classic version. Then download and install the new Microsoft Teams client from Microsoft O365 (you will need admin privileges to do this). We have found that switching to the new Microsoft Teams client this way, resolves various common reported issues.
Click below for more information on end of availability for Microsoft classic Teams client and guidance on deploying this:
Visibility, Awareness and Control
Cybersecurity risks are not always caused by sophisticated attacks or major system failures. In many cases, risk builds quietly through everyday habits, overlooked processes, and limited visibility into where data is stored or how users interact with systems.
Reducing Risk Through Strong Foundations
Learn how to reduce cyber risk through stronger security foundations. This month's bulletin covers home office security, legacy technology risks, vulnerability management, MFA, and cybersecurity best practices.
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