For those users who have already made the switch by simply clicking on the ‘Yes, go to new Teams’ button (as shown below), but have experienced issues with this new version of Teams, then we highly recommend that you conduct an uninstall of the classic version. Then download and install the new Microsoft Teams client from Microsoft O365 (you will need admin privileges to do this). We have found that switching to the new Microsoft Teams client this way, resolves various common reported issues.
Click below for more information on end of availability for Microsoft classic Teams client and guidance on deploying this:
Author
Richard Huggins
Richard joined us in 1997 as an apprentice IT engineer conducting on-site installations of CAD workstations and Microsoft and Novell network environments. After a brief spell away to travel the world, he returned to work on our helpdesk supporting our CAD customers. In 2007, Richard was promoted to Support Services Manager and worked in this role until 2016 when he decided to acquire new skills and widen his IT industry knowledge and left to work as an Operational Manager for one of the UK’s Top 20 leading Information Security companies. In 2019 Richard once again returned to Symetri as Head of Support and Customer Success to further improve the Symetri customer support experience and is now responsible for the IT Solutions division.
