How AI Is Transforming Daily Work in Service Teams
Reduce downtime and improve service efficiency with AI-powered troubleshooting. Learn how service teams use ilean to solve problems faster and capture knowledge.
The commitment to continuous skills improvement – as an integral part of a company’s culture – is a requirement of a technology-driven organisation, in an increasingly technologically-defined construction sector.
To make this commitment come alive, blended learning addresses continuous skills improvement with the appropriate resources, when they’re needed; investing the business with the practices that support knowledge, skills, and up-to-date familiarity with software, and the rapidly evolving digital framework of the construction sector.
Blended learning drives consistency, motivation, efficiency and productivity. It provides protection for the competitive advantage of the business.
The practices of ‘digital construction’ are gaining widespread adoption. Of the many influences and tools for this, plus the drivers of change, is Building Information Modelling (BIM). An enormous selection of technologies is involved in BIM, focussed on efficient and consistent sharing of data, including; technologies to support paperless construction, document management, Virtual Reality and Augmented Reality, Laser technologies, aids for design and architecture, collaboration and working with data, sharing and working on files between offices, project management and more.
In all this easier access to fresh capabilities, longer-standing, or infrequently used skills often get forgotten. Those whose roles are progressively technology-dependant, particularly architects and designers – with software as their principal professional tool – can become a little rusty with some of the functionalities, and even miss out on specific uses of the software (thereby missing out on faster productivity and even deeper creativity); just by not knowing that they exist.
A blended learning approach takes care of these interruptions to progress. It also offers an opportunity for skilled professionals to keep pace with new features of existing software products as they become available.
By combining two core pillars of effective training – instructor led training and eLearning – Blended learning brings continuous skills development into the company culture, addressing the view of Continuing Personal Development (CPD) and supporting company-wide, as well as individual-based, improvement.
As the poet Alexander Pope said: “A little learning is a dangerous thing.” A Blended Learning approach ensures that your team know what they need to know, when they need to know it.
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Reduce downtime and improve service efficiency with AI-powered troubleshooting. Learn how service teams use ilean to solve problems faster and capture knowledge.
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